Team & permissions
Invite teammates to collaborate on your company page.
The Team section controls who can manage your company page. It is available on every plan.
At a glance
- Manage who can edit your company page at
/manage/<your-company>/team; available on every plan. - Add members by looking up an existing Welcome.AI account by email — they must sign up first.
- New members get the standard
memberrole, which grants full profile management access. - A company must always keep at least one member, so you cannot remove the last one.
- To remove yourself, use the Danger Zone in Settings, not the Team page.
Where to find it
Open /manage/<your-company>/team in your dashboard. The page lists every current member with their role, and lets you add or remove members.
Add a member
Members are added by looking up an existing Welcome.AI account by email, so the person you want to add must already have signed up.
- Enter the teammate's email address in the search box.
- Click Search. If a matching account exists, their name and email appear.
- Click Add Member to grant them access.
If no account matches the email, ask the person to create a Welcome.AI account first, then search again. If they are already on the team, you will be told so.
Roles
Each member carries a role, shown as a badge next to their name. New members are added with the standard member role, which gives them access to manage the company profile.
Remove a member
Click the remove icon next to a member, then confirm. They lose management access immediately, and you can add them back later.
A company must always keep at least one member, so you cannot remove the last remaining person — add someone else first.
Leave a company
To remove yourself, use the Danger Zone in Settings rather than the Team page. Leaving removes you from the company and revokes your management access; another member must re-add you to rejoin.
FAQ
Do I need a paid plan to use Team?
No. The Team section is available on every plan.
How do I add a teammate?
Search for their email in the Team page. If they already have a Welcome.AI account, their name and email appear and you click Add Member. If no account matches, ask them to sign up first, then search again.
What roles can I assign?
New members are added with the standard member role, which gives full access to manage the company profile. There is no separate owner or editor picker to choose from.
Can I remove the last member?
No. A company must always keep at least one member, so add someone else before removing the last person.
How do I leave a company?
Use the Danger Zone in Settings, not the Team page. Leaving revokes your management access, and another member must re-add you to rejoin.